Technology · Online Payments
Getting paid is easy. Staying paid is the hard part.
Recurring care means recurring billing — and all the machinery that protects it: multi-MID redundancy, automatic card updates, decline-aware retries, dunning, and fraud screening. Built for telehealth, run for you, on our rail or yours.
Monthly payment volume
+18% MoM$0
The machinery
Zero payment ops. Actually zero.
Multi-MID redundancy
Volume runs across multiple merchant accounts with healthcare-friendly acquirers — no single processor decision can pause your revenue, and growth never waits on one underwriter.
Automatic card updates
Expired and reissued cards refresh from the card networks before the renewal runs — the failure that quietly kills subscriptions gets fixed before it happens.
Dunning & smart retries
Failed payments retry on decline-code-aware schedules, backed by polite recovery messages. Most involuntary churn isn't a decision — it's a decline nobody followed up on.
Fraud prevention
Screening and velocity checks before the charge, step-up verification where it earns its friction, and chargeback responses compiled with clinical context — handled for you.
Every billing model
Subscriptions, one-time visits, memberships, and dose-based program pricing — with proration, pauses, and plan changes that don't require a support ticket.
Your rail or ours
Run on Embed Care's processing with payouts on a schedule you can plan around — or bring your own processor and keep your existing flow of funds. PCI-DSS-compliant vaulting either way.
Revenue recovery
What happens when a card fails
The renewals you never think about are the ones this pipeline already saved.
A renewal declines
A card expires or a bank gets cautious. On most platforms this is where the subscription quietly dies.
The card updates itself
The network account updater checks for a reissued card and refreshes the vault — no email begging the patient to re-enter details.
Smart retries run
Retries fire on a schedule tuned to the decline code — soft declines get patience, hard declines skip straight to outreach.
Dunning reaches out
If it still fails, a branded, friendly message asks for an updated card — one tap, hosted page, nothing to log into.
The membership continues
Care never pauses over a billing hiccup — and if the patient truly wants out, cancellation is graceful, not a chargeback.
Disputes, reserves, and rebills are handled the same way — quietly, with clinical documentation attached, before they become your problem.